SUBJECTS OF KNOWLEDGE

• Business model and value proposition

• Target audience and segmentation

• Competitive analysis and market differentiation

• Marketing, sales, and communication strategy

• Design thinking and service design (processes)

• Customer experience and success

• Innovation culture

• Research methods and empathy

• Trend research and future design

• Creative economy and emerging technologies

dropz.academy

Lectures, Masterclasses, and Facilitation of Talks, Panels, and Workshops adapted for different audiences